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Reviews (2)

Golden Tours

OK but the operator couldn't really understand my question about whether the ticket was valid for the whole day or a specific time.

Having failed to gain access to the Royal Gallery for an exhibition during the palace opening period (when lots of people get booked into the gallery whether they use it or not), I decided to book online. The operator didn't seem able to understand my question as to whether I was booking for a specific time slot or for the whole day. Nonetheless I went ahead with the booking and the ticket got us in OK. On the negative side, if you buy a ticket at the Gallery itself, it's then valid for future entry over the coming year; this is not the case with tickets bought online.

What we needed, quickly and efficiently.

Given the website as a recommendation and now would pass on the recommendation.

Mark Bunyan´s profile

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Mark Bunyan
United Kingdom