I recently purchased a Kenwood chef from Hurst and Son, I was absolutely delighted with the service . I placed my order on Sunday evening after researching prices and which model to buy. At 9.30 Monday morning I received a telephone call to discuss a point regarding my order, I didn't feel I was talking to an impersonal call centre but really someone who was involved with the business and knew the product. My Chef was delivered on Tuesday morning, I can't think of anything that would have improved the service. I will definitely use Hurst anf sons again
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