Zoe Ashmore´s profile

Reviews (1)

BiGDUG

Rubbish

I ordered some goods and they came but unfortunately they weren't what we needed. We rung and someone said they would ring us back. Unfortunately after a week nobody returned our call and they told us we must have slipped through the net.

11 February 2013

Reply from Bigdug limited

Thank you Zoe Ashmore for taking the time to write your review, we do take on board customers feedback as we continue to improve our products and services.

Apologies that there was a delay in getting back to you, I have found the original message from back on the 28th and it was human error in not getting back to you when we should have so please accept our sincere apologies.
I believe this has now been resolved, If you would like to order with us in future please call us on 01684 858484 and we will offer you half price delivery on your next order. I have put this note onto your file but please mention we promised half price delivery and we will emend the prices
Sorry for any inconvenience caused

Zoe Ashmore´s profile

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Zoe Ashmore
Reviewer
United Kingdom

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