I was looking on the Tresor Paris website for a specific Amethyst bracelet but I couldn't find it. A staff members name popped up on the chat and asked if he could help me. I told him about the certain bracelet as my mates had problems finding it for my birthday and when they did, the shop (not Tresor Paris website) said it will take over 3 weeks for it to be delivered. I ordered it and it arrived the next day. The staff member (Gavin) was very helpful and the order came extremely quick. I was very happy with the service.
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