I've never ordered pet food online in the four years that I've owned my Wheaten, and I don't really know why that is. We just added another Wheaten to our household so now that dog food, treats, chew sticks, etc. are being consumed twice as fast, a sale on bully sticks brought me to PetFlow.com. My $60 order of food and treats would have easily been $150 or more in stores, and items were received within a week. The website is straightforward and is very easy to use. All items are displayed in the shopping cart with photos so you can quickly see what you bought like you are looking at a real shopping cart in line at a retail store. Processing time was very quick (often you order online and when you go to check your status you see that horrible "Processing" word for days and days - not the case here). Item's shipped from the East coast and since that's where I live I received them within a few short days. The dogs circled the PetFlow cardboard box for 15 minutes after it was delivered, and went crazy for the bully sticks inside. I'm also new to the Merrick Grain Free Pet Food, and I've really seen a difference in both dogs. Thanks, PetFlow, I believe this is the start of a beautiful relationship. :)
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