The ProCook Stainless Steel Double Walled Cafetiere had a slight defect when received so a replacement was sent out immediately. Very quick and courteous service. The cafetiere works great, keeping the coffee noticeably warmer than my old glass Bodum unit.
I bought a pair of Merrell Prevoz boots in the sale (£92.95 total price) and found a problem with one of them, which had its inner sole positioned incorrectly. This resulted in the sole peeling away from the inside of the boot, which made it uncomfortable. Country House Outdoor's Lydia sent me a free return postage label by email and my replacement boots arrived two working days after I had sent off the old boots. Excellent after sales service, so they are highly recommended by me. The new boots are superb, look great and are very comfortable.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.