Once I'd clarified that the pictures on the website were purely generic and didn't represent the exact item it was very easy to order what I wanted. My order was confirmed and an estimated delivery date provided and then I was emailed again when the item was on it's way and then directly by the Post Office to confirm they were going to deliver the signed for item on that particular morning. The item was received in good condition and exactly what was required. All in all a good experience.
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