Anne-Marie Naylor´s profile

Reviews (1)

Okobe Ltd

A hellish customer service experience

If I could give this negative stars, I would.

Product hasn't turned up and there has been nothing to say why. Calls are placed in a premium rate queue with no indication of a waiting time. Sometimes diverted to an answer service with no possibility of connecting you to customer service - they can take messages which are not responded to.

Using the web contact form is equally fruitless. Either I am unlucky, or the stated average response time is fictitious.

TO BE AVOIDED.

Anne-Marie Naylor´s profile

profile image of Anne-Marie Naylor
Anne-Marie Naylor
Reviewer
1966
United Kingdom

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