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Reviews (1)

The Snugg

Love the product

I have a Snugg for my ipad and wanted one for my wife's new Nexus 7. I ordered this on January 2 and received it February 11th. Apparently I didn't notice that I was preordering. That was not clear when I was ordering or in the order confirmation. It did not ship until January 31 even though my credit card was charged on the order date. It would have been nice to know when I ordered it that it would be a month and I see no need to charge my credit card so far in advance. Snugg staff were responsive to my email inquiries and got it to me (in Canda) quickly once they had it. This is a very good product with a good price point. On the bright side it arrived in time for Valentines Day.

13 February 2013

Reply from Charon International Trading Limited

Hi,

I am really sorry you feel this way.

I would like to assure you that this is not a true reflection of the usual high standards of service that we offer our customers.

The case you ordered was for pre-order only and once the stock arrived, your order was shipped.

If there is anything more, I can help you with please don't hesitate to contact.

Kindest Regards
TheSnugg

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quality
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