Really no problems, webpage is not the greatest but beside that .. paid, and got service back. Although didn't run in any troubles so had no experience with customer support. As far i can see, you get what you paid for. They increased fees on my last insurance so moved to new insurer.
Been with Nationwide for almost three years and I'm very happy customer. Transparent and easy going totally recommended!
After years of flawless cooperation (got very good credit ratting) they decided to cut my overdraft short in Octover / November 2011 (mind xmass closing in) without sending me a letter. Did shopping as usual and was hit with fees for going beyond the overdraft limit (as it went down from £500 > £100). After few phone calls and visits to branch, they decided to refund me over £100 and reinstated my overdraft to previous limit. So, had a bad experience but did recover. However, next year they cut the overdraft short again leaving me with low cash supply just before xmass.. not happy with them, this is not what I'm expecting from a bank! Moved to FirstDirect - so far so good, can't tell bad word.
Used MyProtein before and was happy with the choice of the quality of the supplier. Recently something went terribly wrong, order is late, webpage unresponsive when viewing order.. no-one answers phone calls. Still awaiting order / or a refund...
Guess it is time to move on to new supplier....
This wepage does not recognize myprotein order number (25325206)... so it had to be edited
Service & support and deliver heading downwards...
EDIT ( 13/02/13): support contacted me by email and also, received my order today. So, all ok - cheers. What ever problems MyProtein folks have, all the best in solving them!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.