The Snugg

I like the Snugg case (purchased through amazon), but it took far too long for Snugg to send the screen protector

You billed me for a screen protector that I ordered on December 17th. I received nothing for 1/12 months. I just got it on Feb 6th. You should have never billed me until you had it ready to ship. No one bills 1 1/2 months ahead of when they ship it. Very Poooor business practices! I hope I don't need to work with you again-- too much hassle.

13 February 2013

Reply from Charon International Trading Limited

Hi,

I am really sorry to hear you feel this way.

The screen protectors were for pre-order only. Once the stock arrived, your order was despatched.

I would like to assure you that this is not a true reflection of the usual high standards of service that we offer our customers.

If there is anything further, I can help you with please don't hesitate to contact.

Kindest Regards
TheSnugg