I ordered unrefined shea butter and wrote a review that I was satisfied with delivery time, but the product smelled stale and was too white for an unrefined product. Here is the reply I got from the trader:
You haven't read one bit of my extensive description of shea butter and why it is sometimes white and sometimes more beige. Are you an expert of shea butter? I am. I have sold shea butter for more than 10 years and I support 2 co-operatives in Ghana.
Before you make accusations about me and what I sell you should check you facts. Ask an expert or bring the butter to a lab. A chemist can tell you straight away that the butter I supplied is unrefined.
Also I hold certificates with regards to the unrefined and organic status of our shea butter. You can always refer this to Trading Standards and I shall gladly show them the certificates of analysis.
Your so called review of this shea butter will be rejected because it has no base and is simply a silly and malicious statement from someone who doesn't even the courtesy to ask me a question before posting nonsense.
Please don't bother and order from me again. I have no interest whastoever to do business with ignorant people.
Cebra - ethical chic
26 Mill Court
Wells next the Sea NR23 1HF, UK
t. (+44) 01328 826 928
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