I ordered a guitar for my partner but wasn't able to use their Monday 10% discount code as we ordered the Item too early. I emailed them to say that it was only later in the evening that it said in larger print that the code was only valid from 9pm, we couldn't see it anywhere earlier on the site saying it wasn't valid until 9pm. Even so the next day we had an email saying they would refund the 10% discount anyway .
The guitar was ordered Monday evening and arrived early Wednesday morning. Excellent customer service I would recommend this site and will be using it again.
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