Sent packages from England to the States with Fedex. Filled all the paperwork out and even called ParcelHero twice to clear up import issues. They were friendly and helpful, but when the Fedex man came to pick up my packages, he made me rip off all my plastic 'Documents Enclosed' wallets and go and print out more paperwork. He told me that ParcelHero customers hardly ever get their shipping labels and documents right and it jeopardizes their chances of making a successful international shipment.
My packages did make it in great time, but thanks to the Fedex guy and not ParcelHero.
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