Reidys

Great service - great product

After some lengthy research, I finally settled on purchasing the CLP 470PE Yamaha digital piano. The best price on offer was from Reidy's, so I went ahead and ordered it online. I am extremely pleased with this piano - having played all my life, but now unable to fit an upright into my small flat, this was the best compromise. It sounds and feels like a piano, with the added benefit of headphones so I don't disturb my neighbours. Reidy's customer service has been excellent. They contacted me 24 hours before the delivery date to inform me that they suspected the last CLP470PE in stock might be damaged....they postponed the delivery by a week so they could order a new one from Yamaha and then threw in some free headphones as an apology for the inconvenience. I was very impressed - they were extremely up front about the situation and offered to do everything to keep me happy. I am very happy they took the time to check the product before sending it, so I didn't have to go through the hassle of chasing up defects. Consequently, I have a brand new CLP470 which is perfect. The delivery arrived on time, the man assembled it in 20 minutes - very professional and fast service.