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Reviews (1)


Worst customer service ever!

I bought a jumper and t-shirt as gifts from the Aberdeen Superdry store. Unfortunately the recipient did not like them. I went to the store to get a refund.They said that they did not give refunds if the item was not faulty and they issue credit notes, even though I did not want to purchase anything else from the store. At no point when I purchased the goods was this mentioned it was not until I seen the receipt I noticed this. I called customer services who where just as unhelpful and said basically that was how it was and we should have been told this at the till. Very unhappy with this stupid policy which is obviously just a con. Will not shop here ever again and will not reccomend to anyone.

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Serdar Kahraman
Aberdeen, United Kingdom