I placed an order on the 13th of january and they sent me an e-mail on the 14th telling me that the order was dispatched, well this parcel is not here yet after a month.
I contacted them three times and always got the exactly same generic answer that says nothing useful...
I'm not happy at all.
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Thanks for your feedback.
I'm sorry to hear you haven't received your order. I've asked Customer Services to contact you directly to help you with this.
Kind regards,
The BeautyBay.com Team