It was promised for Wednesday and we had inserted special delivery instructions for it to be left but it wasn't left and the courier attempted delivery again on Thursday and didn't leave it. By the time we got it on Friday - after many emails, telephone calls and complaints, it was so bashed around and there was a lot of damage and bits missing out of the parcels. Big Dug were excellent and have promised to refund our delivery charge - it's the courier they are using who are in adequate.
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