I have shopped with SpeedGraphic twice so far and on both occasions I was very pleased with their prices and delivery times. Both times my goods were shipped the next day and arrived one day later. I am very pleased with the service and will definitely shop with them again. Thank you for the catalogue, by the way - it's very helpful
This was the worst online shopping experience I’ve had in my life time. I bought a camera (almost 1,200 British Pounds) off Flubit in January with their promise to deliver it by 4th of February at the latest. The camera was needed for shooting a project abroad and it was critical for me to get it in time for my trip. When I did not receive the item by the latest deadline, I started chasing them. A lady at Fireworks Merchant Limited was trying her best to chase their supplier Value Basket but the latter kept lying to her and she kept passing that false information onto me. During almost 10 days of daily email exchanges I was told several times that the item had been dispatched, then I would be told that in fact it was a lie and it would be dispatched next day. After eight days of this battle (which was two days before my planned trip) I sent an official claim for refund and compensation and I am now awaiting Flubit’s response to that. So, two days before the trip, I have no camera and no money to get a new one. I am awaiting for the refund but I am sure it won’t arrive in time (if it will at all). If I were you I would think twice and pay a little bit more but have a guarantee that you get your item. Flubit again? Not in my life time!
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