this is the second time I have used Rich Tone Music. Both of my experiences have been exemplary. From the moment you order to the moment the item arrives, you are kept informed of what is happening either thru your account or via email. No fuss, just great service.
The 2 guitars i bought were both delivered promptly by UPS and were incredibly well packed in 3 cardboard boxes each!!! Along with rolls of bubble wrap that kept my kids entertained for ages :D The boxes within the boxes were supported with extra cardboard to help absorb any knocks and bangs during transit.
Im already looking at buying another guitar and Rich Tone will be my first port of call.
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