BeautyBay.com

Terrible experience with BeautyBay

I placed an order on 31 december 2012 and have not received my order till today. I've tried writing to Beautybay via email as well as through the contact form on their website and like all the others, all i have is the automated email from them asking us to wait for 20 working days before claiming that the item is missing. There has been no other response despite sending a query to Beautybay three times! This is totally unacceptable! My card has been charged and nothing has been received other than automated emails!

Zhen Hua Phua found this review useful

13 February 2013

Reply from BeautyBay.com

Hi Mei,

Thanks for your feedback.

I'm really sorry to hear that you haven't received your order and I've asked Customer Services to contact you directly to help resolve this with you.

Kind regards,

The BeautyBay.com Team