I have the impression that they are an emerging company trying to vie for a strong position in the supplement market. They offer highly competitive rates and a very wide and impressive product range.
They delivery arrived on time, although this should be expected.
The only gripe I had was that the plastic sack containing the protein powder was torn asunder on the underside dispersing the contents (powder) in to the cardboard box shipping container. I mentioned this to the company and they took the correct approach in resolving the issue; offered me a replacement if loss was significant or product samples.
I did not wish for compensation as my aim was to seek acknowledgement of the problem and this was granted.
A highly professional company. I would potentially be a continued customer if their rates remain competitive.
I reserved a 5 star rating as it was not perfect, (nothing is perfect, besides we all have differing expectations) however I would and already have recommended them to friends.
All the best,
High quality products sold at a competitive rate. Free and efficient delivery service. I have not been able to judge the customer service as I have only engaged with the company on an online basis, although they strike me as professional.
The negative aspect is that a lot of products are displayed as out of stock. Stock levels should be monitored more closely in correlation to demand. The short videos advertised as 'free' displaying a fitness model descriping the products on market are rather pointless and uninspiring. These videos are tacky, however this is merely my opinion.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.