I would advise everyone not to use WIX.com as they have no customer support, they claim to but they do not answer your questions directly and try and tell you anything to shut you up. I built a website with wix which to be fair was very easy to do and at first everything was ok, then my messages stopped coming through to my aol email. I contacted wix and when they found time to reply I was told to contact aol, which I did and I was told by aol that wix would need to contact them to fill in a form to get whitelisted. It took 8 messages on the wix site and wix FB before they contacted aol, I lost count of the times I was told by wix to refer to "Best Reply" which would you believe was "contact aol". I have copies of 5 emails I sent to wix at live-support and primium which never got a reply and I booked a phone call which never happened. They can not fix this problem with aol emails and as they had just taken £36.72 from my account for another tweleve months I ask for a full refund until they sorted out this problem as I am losing work and money. I guess they got a little bit fed up with me because I would not go away and lie down, when I turned on the computer this morning I found my site had disappeared and I was told I would receive a full refund in 20 days. DO NOY USE WIX.COM IF YOU HAVE AN AOL EMAIL, YOUR CONTACT PAGE WILL NOT WORK.
I have asked twice for the contact details of their CEO, Avishai Abrahami but they refuse to acknowledge this request.
So know you may be wondering why I have given wix a one star rating.... BECAUSE -10 WAS NOT AN OPTION and I must say the German Language as them summed up. Look up what wix means in german
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.