I placed an order for my nephew's first birthday as per the site order to "rest of world" should get delivered in 5 to 10 working days my order was for India and even after 15 working days the order is yet not delivered what more disheartening is the irresponsible way customer service at alexandalexa handled it there were no response to my emails none of my phone calls got even logged in their system and every time they kept telling me they would revert to me with an update but nobody would ever revert now they are saying an order which was placed on dec 1st will be delivered by dec 31st if not by then, they will refund my problem is now nobody is available at the address to receive it as they have left the country so for me it's a financial loss as well as an embarrassment for lifetime as I couldn't send gift on baby first birthday. I would not suggest anyone to use alexandalexa service for international orders. A totally disappointed customer :-(
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