Despite running later than planned because of roadworks on the M25, contact was constant between very helpful call answerer (?) and ourselves. Driver was waiting for us when we arrived so able to get to check in with time to spare. On return, once signal established in terminal building, contact made and only minutes to wait for car to be returned to us (nicely warmed - welcome after return from hot climate to freezing conditions) Had set the trip counter to check distance from airport to car park - less than 5 miles for both trips, hence speedy response. Will definitely use again!!.
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