I have used TLC before and they have always provided exceptional service. their prices are always great, delivery comes next day without fail and the orders is always correctly filled. You cannot find that kind of service at many companies these days. On Monday I had a problem with one item which I emailed them about at 23:00 in the evening and by 7 o'clock the next morning I had a response confirming dt hat a replacement item was being dispatched and requesting the faulty item to be returned with a freepost label.
I thought I would have an issue as the item was nearly a year old, but I was extremely pleased to see that the issue was resolved without issue or drama and they saved me time and money as I did not have to call out an electrician twice (once to remove the faulty item and again to fix the new item) as they sent the new item foc.
They are a great company that I recommend to others (as was recommended to me) with modern efficiency and convenience but old fashioned customer service. You would be mad to go elsewhere!!
After waiting for a similar item at a so called discount warehouse for over six weeks I managed to get my money back and found the same item on line through Justpoles.
I manged to get two of the items instead of the original one that I was going to by for little more than the original one item I had intended to purchase originally.
In addition delivery was very fast and free meaning that I did not have the added headache of worrying about how I would transport the 4 meter long tracks back to my house.
Really impressed on price and service, and they are not even paying me to write this.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.