Richard Tremewan´s profile

Reviews (1)

confused by Chinese characters

Although I'm in an English speaking country the device (Samsung Note II) arrived with Chinese as the default language which made accessing the language selection nigh impossible. Phoning the NZ contact number was not any use as apparently I had to initiate action through an email for which there is up to 48 hour wait for a response.

14 February 2013

Reply from

Hi Richard,

Thank you for your review, and apologies for having the phone arrive in such a condition. One of our reps will be in touch shortly in the hopes of correcting this, please do look for our updates soon.

Kind regards,

Angel Liu

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Richard Tremewan
United States