Richard Williams´ profile

Reviews (1)

Looking4Parking - Airport Parking

The booking was quick and easy but the company used were a discrace!

Prompt pick up but on return the company couldn't start my car - I was collected and taken to the "secure" car park - I picked "Gatwick Air Parking - Meet and Greet" based on the fact it showed "Security Barriers, Cameras, 24 hour Security" - This was not the case! The car park was an open air, pot holed piece of land - there were no security barriers, no cameras and no one on site most of the time I was there. When I arrived they were using another customer car to start mine. Once I arrived they left me (and the other customers car running) When I was sorted I had to wait for the guys to return (about an hour) at which point i asked them to move the other car - They told me it was running (which I knew!) and just to move it and leave the keys in and they would sort it later. Begs the question what did they use my car for?

13 February 2013

Reply from Looking4Parking.com

Hello Richard,

Thanks for review.

Please note that as booking agents we do monitor all complaints, and we'll be speaking to Air Parking as a matter of urgency regarding your complaint.

Regards,
Philip Green
Customer Relations Advisor

Richard Williams´ profile

profile image of Richard Williams
Richard Williams
Reviewer
United Kingdom

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