I've used Scan now for bits and bobs as well as off the shelf laptops and custom built PCs through their 3XS service, and I've got no complaints at all...
There was an issue with one of the 3XS systems, it didn't work, I returned it, they sorted it, and never had any problems with that or any future ones since...
It's handy living about 20 mins down the motorway from them, so I'd always choose to collect when I can rather than pay the shipping costs (which are a bit too high really), but that's my only complaint.
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