Købte i en samlet ordre flere forskellige slags krops- og ansigtsmalinger, hvor i blandt den ene var knækket, pga. uheldig indpakning.
Jeg sendte en mail med billeder af produktet til deres kundeservice og fik hurtigt svar tilbage. De var så flinke, at hvis jeg stadig kunne bruge malingen ville de refundere beløbet for produktet. Super flot og hurtig service.
Derfor 5 stjerner for hurtig levering, hurtig respons og super god service!
Snowinn have great prices, and I saved a large amount of money, compared to the prices in Denmark. They delivered the jacket I ordered after about 8 days, which is certainly acceptable. The only thing they should have done differently to get 5 stars was to provide a track and trace number so I could follow my package. I contacted them twice to get a track and trace number, and it did not seem as if they understood that it was a track and trace number I wanted - but the package arrived as promised, so no hard feelings. All in all it was a really good experience to use Snowinn and I will definitely do it again.
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