Kari Tanskanen´s profile

Reviews (1)

Metroprint

Uploading is unreliable

Uploading files to be printed is very slow and unreliable. I tried to upload 50 files 6M each and could not do that, in the end I uploaded files in three sets. This is inconvenient, but also will cost more for me; I have to pay multiple shipping costs as uploads can not be combined to one order.

Otherwise, image quality is excellent, and e-mails I received were friendly.

25 February 2013

Reply from Metroprint

Hi Kari,

Thank you for your feedback, since your comments we have upgraded our servers to cope with increased demand. Do be aware, that broadband upload speeds are much slower than their downloads, so 300mb of files would take some time to upload. When placing your next order with us, please select collection and we will provide delivery free of charge to compensate you.
If faced with the same situation in the future, or if it suits you to upload orders seperately, we can of course collate your orders with one delivery charge.

Best wishes,
The Metroprint team

Kari Tanskanen´s profile

profile image of Kari Tanskanen
Kari Tanskanen
Reviewer
United Kingdom

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