Kari Tanskanen´s profile
Reviews (1)
Metroprint
Uploading is unreliable
Uploading files to be printed is very slow and unreliable. I tried to upload 50 files 6M each and could not do that, in the end I uploaded files in three sets. This is inconvenient, but also will cost more for me; I have to pay multiple shipping costs as uploads can not be combined to one order.
Otherwise, image quality is excellent, and e-mails I received were friendly.
25 February 2013
Reply from Metroprint
Kari Tanskanen´s profile
United Kingdom
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Thank you for your feedback, since your comments we have upgraded our servers to cope with increased demand. Do be aware, that broadband upload speeds are much slower than their downloads, so 300mb of files would take some time to upload. When placing your next order with us, please select collection and we will provide delivery free of charge to compensate you.
If faced with the same situation in the future, or if it suits you to upload orders seperately, we can of course collate your orders with one delivery charge.
Best wishes,
The Metroprint team