Ordered item on final day of 10% off sale only for the product to be reduced by 20% the following day. They use Hermes-europe for delivery who according to their tracking information say the item is out for delivery but never turns up. There is no contact number for Hermes and their site refers you back to Chemistdirect .You then e-mail Chemistdirect and they reply once and then ignore any further contacts.
I really do not think this company deserves any stars.
P.S. I am still waiting for delivery.
Jessica R Naish found this review useful
This is one of three on-line retailers that I have tried to purchase a bedhead from. It seems common practice that your credit card is debited as soon as you place your order even though they have none in stock & then try to sell a more expensive item before they reluctantly give you a refund.
This company however did credit my card within a few days.
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