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Reviews (1)

Increation

Innovative and a great kitchen, but sliding garden doors not so good.

The bespoke kitchen was designed for our needs and looks great, we were even able to make final tweeks right up to the end. Expensive but worth the pain.
The wooden sliding doors look great but the fitting was poor and left many draughts, not what we expected for the price. Paint work also took a while to get right. Draughts were rectified with draught excluders rather than a refit and they are still not draught proof - a pity as it should be the warmest room of the house. Felt that the company organisation and communication could have been better. This was 2007 so perhaps this has now improved.

15 May 2013

Reply from increation.co.uk

Hi Nicola, I am the communications manager at Increation. I would like to apologise for the sliding doors, this should not be the case. If you would like to discuss this matter further please feel free to get in touch with me at my direct work email tnewsome@increation.co.uk. I would also like to let you know that we now have a new project management team and operations manager in place and have completely revolutionised how we communicate with our clients.

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Nicola
Reviewer
United Kingdom

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