Elizabeth Campbell´s profile
Reviews (1)
Auto Europe UK
Queued for 1 hour at Geneva airport as too few staff on duty
Queued for more than one hour and then was told I had to have print out of reservation. Couldn't download to my iPhone. member of staff was nice but only 2 on duty and long snaking queue.
13 February 2013
Reply from Auto Europe UK
Elizabeth Campbell´s profile
United Kingdom
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I am sorry to hear of your car hire difficulties in Geneva. Please accept apologies both in the name of Auto Europe and the local supplier.
Please send us your pick-up report and your Auto Europe voucher number to: customerservice@auto-europe.co.uk. We will contact the local supplier to verify a possible refund due to delayed pick-up time.
Kind regards,
Kathryn
Auto Europe