Missguided

Appalling delivery service

I am usually a very loyal customer to missguided having bought a lot of clothes from them in the past. I ordered on Sunday for a next day delivery. Received a message saying it would be delivered Tuesday between 8am and 6pm I waited in all day andi t didn't come. Missguided have given me two different reasons why it hasn't come and just told me to contact the delivery company myself. I rang them at 7am this morning the minute they opened and they said the earliest I will receive it is tomorrow which has made me extremely upset as I needed my dress for tonight. Hence why I ordered on Sunday with next day delivery!!!

13 February 2013

Reply from Missguided

Hi Gen,

I am extremely sorry to hear that you have not received your order as of yet! Unfortunately I am unable to locate your order details at this time, therefore I invite you to email me at customerhelp@missguided.co.uk if you wish for me to investigate this further.

Best wishes
Sana xx