Glad, it all got resolved in the end and I have received my refund.
James thanks for your assistance.
I have bought Sapphire R9 280X Toxic graphics card which turned out to be faulty and produce artefacts in vision. 34 days after I have received the card I have raised an RMA with them and had to pay the delivery from my pocket. The RMA takes 28 working days and I have found out that other owners of the same graphics card globally are also experiencing the same issue and RMA/replacement didn't actually resolve the problem. I've been on the phone with Overclockers RMA representative yesterday and asked if the replacement/repair won't resolve the issue if I can get my money back and he replied that they will have to keep sending the card back to the manufacturer for another replacement/repair until it gets resolved because I'm with 6 days late for refund. If I got back to them 6 months or a year later I understand but 6 days past the 28 day window is unfair......completely ignoring the fact if the goods have been sold as faulty, not fit for purpose that I have the right for a refund if they don't meet these criteria. Not good!!
Despite them running out of stock of certain products I've ordered online
their delivery date was much faster than proposed in their message .
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