Pavel Hendrych´s profile

Reviews (4)

Farnell Cpc

They rocked my socks off

Only ordered sometime in the afternoon yesterday and today/next morning the courier was at my doorstep......woooooooo

Overclockers UK

FAST DELIVERY BUT POOR RMA SERVICE

Glad, it all got resolved in the end and I have received my refund.

James thanks for your assistance.

I have bought Sapphire R9 280X Toxic graphics card which turned out to be faulty and produce artefacts in vision. 34 days after I have received the card I have raised an RMA with them and had to pay the delivery from my pocket. The RMA takes 28 working days and I have found out that other owners of the same graphics card globally are also experiencing the same issue and RMA/replacement didn't actually resolve the problem. I've been on the phone with Overclockers RMA representative yesterday and asked if the replacement/repair won't resolve the issue if I can get my money back and he replied that they will have to keep sending the card back to the manufacturer for another replacement/repair until it gets resolved because I'm with 6 days late for refund. If I got back to them 6 months or a year later I understand but 6 days past the 28 day window is unfair......completely ignoring the fact if the goods have been sold as faulty, not fit for purpose that I have the right for a refund if they don't meet these criteria. Not good!!

Lawson HIS

This company managed my order in a very good / reasonable time frame

Despite them running out of stock of certain products I've ordered online
their delivery date was much faster than proposed in their message .

very quick

Simply Scuba

First class & stress free service!

I've been using their services for 3 years now and they never dissapoint me! Fast delivery, excellent customer services! Go Simply Group!

Pavel Hendrych´s profile

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Pavel Hendrych
Reviewer
Male
United Kingdom

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