I ordered an adaptil diffuser for my puppy, and literally had it in my hands in 24hours.
Great service, brilliant prices, would use them again.
I have had things from exante before, but had never had to contact them. After ordering 2 mixed boxes from them in error at over £250 I knew I needed to contact them. When on the site I found there was only email or a contact number to an answer machine. I thought oh no! That's my money gone... However using both the answer service and email I got a prompt response and the order amended and the money credited before the original was debited. So I can say I was impressed with the outcome, and would not hesitate in recommending them.
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