I've been buying items on line for a number of years now but my recent experience wit this company beggars belief! Not only do they engage with useless delivery firms .. who have no concept of customer service but they themselves seem to have caught the same condition! To be told that 98% of customers are 'content' isn't of any consolation when you've wasted nearly 2 days waiting for a delivery. Their idea of customer service .. 'well they say that ...' isn't and I just hope that they aren't' around for much longer!
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