MattandBecky West´s profile

Reviews (1)

Cash 4 Phones

very angry

I sent my samsung galaxy ace and was quoted £42, my phone was in great condition apart from a little bit of peeling where the charger goes. I got an email to say they will offer me £16 due to excessive wear and tear. I phoned today and spoke to Georgie, she said she would look my phone out and call me around 6. I phoned back to double check that my call had been noted and was advised yes and that i would get a call between 5 and 7!!! I havent received a call. Im so angry and shocked and had a feeling that she wouldntcall me back!!! Yet i have 5 days to make a decision and now only 4 as i havent heard back. Watchdog sounds appealing!!!!

Further to above

I received an improved offer which i accepted, i opted for a bank transfer, i received an email on 17/02/13 to say that it has been complete and that i should receive payment within 3-5 working days, this now 28/02/13 and still no money, it takes a few days to do a bank transfer!!! Not a happy bunny. The money better be in my bank tomorrow, or im def taking this further!!!

14 February 2013

Reply from Cash 4 Phones

Dear Matt and Becky

Really very sorry that the team memeber did not call you back as promised. Please contact us today and we will have a further look into it for you.

Best regards

C4P Customer Services

MattandBecky West´s profile

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MattandBecky West
Perth, United Kingdom