We sent off 2 of our phones to this company. We sent them on Monday special delivery, so they received them the next day. We had not heard any response that they had received the items so I emailed them the following Monday. It says on there website that they will email you when they receive the email but this did not happen.
I got a response from my email no apology for not telling me they had received my phones (so I assume this is normal).
The prices where downgraded due from what they say where scratches on the screen which I dispute, since both phones had screen protectors.
Overall they entice you in with good prices but will downgrade them.
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