3 strikes and they are out.
1. Ordered two flat packed desks, arrived late and damaged after several phone calls they agreed to refund delivery charge still paid for 2 damaged desks though.
2. Ordered a washing machine as wife just out of hospital needed it urgent paid extra for quick delivery, two weeks late still no refund on delivery charge.
3. Ordered a TV, told it will be 3 - 5 working days, told it could be tracked on their site, the site said item had been dispatched, 2 days later we get a phone call telling us it hasn't been sent out in fact it's going to be another week. Things are improving we got a phone call.
Worse company ever if you need something within a time frame, undamaged or expect a refund for paying extra for fast delivery.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook