Beverley Jepson´s profile

Reviews (1)

Parcel2go

Brilliant Service - esp customer service from Sam on their Facebook Page

I have used Parcel2Go.com for a couple of months and have found them to be a brilliant company with excellent customer service. Out of over 70 parcels i have sent via their service only 1 had not reached its destination and this was over the Christmas period (this obviously can not be Parcel2Go.com's fault as it was an error of the delivery drivers fault who worked for myHermes). Parcel2Go were excellent in investigating what had happened and once they had all the info refunded me fully the cost of the item and courier fee.

Their customer service via their facebook webpage is brilliant, i have had to use this service twice and both times my problems were resolved quickly and effectively with polite and efficient service from their representative Sam.

I would 100% recommend this company to everybody.

Beverley Jepson´s profile

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Beverley Jepson
Reviewer
1980
Wrexham, United Kingdom

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