NICHOLAS ATKINSON´s profile

Reviews (1)

HomeOutlet Online Limited

Didn't let me know it was out of stock and wouldn't be delivered in the 1 to 3 days I had paid for.

I ordered a cistern part as toilet not working and paid for a 1 to 3 day delivery, when I had not received an email giving me parcel tracking information after 2 days, I contacted them and they said the part was out of stock and shopuld be received by them that day. I received the part 4 days later.

22 February 2013

Reply from tapoutlet.co.uk

We apologise that your order has been back ordered with the manufacturer and for the inconvenience that it has caused you. We work hard with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. We are sorry that this has not been the case for you. Our dedicated customer support team is available to help answer any questions you may have about this or any other inquiries. For additional assistance, please contact us on 0800 9709 779 or at cs@homeoutlet.co.uk

NICHOLAS ATKINSON´s profile

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NICHOLAS ATKINSON
Reviewer
United Kingdom

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