Here's the story my friends...
I placed 4 different orders to be sent to 4 different friends of mine as presents for their kids as I thought I had the perfect present at the right price... (naive me, lol)
Well, I have spoken to 2 of them yesterday and they have both not received anything.
I emailed Redsave and they sent me an email to:
1- Print PDF "missing good form" and complete it so they can look into the lost items
2- Pop over the post office and Send it to a PO BOX address and they'll get back to me.
Simple right? I emailed back asking for a refund as I am not prepared to waste my time going to the post office, specially after reading all these comments about the company.
If you call their 0845 number, there is an automatic response asking to submit any queries by email. Why on earth having a phone number in the first place? to appear like a genuine business??
Well my friends, stay well away from them... I will be checking with Trading Standards.
[ EDIT February the 20th - the 4 orders I placed have not been sent after more than 3 weeks. Will be reporting to Trading standards]
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