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Reviews (1)

Mr Memory

Normally very good but let me down badly this time. Took 10 days to get to me in Eire due to weather in Uk - but thats not the fault of mr. memory

Normally very good but let me down badly this time. Took 10 days to get to me in Eire. Not happy about that at all. Most likely lost my customer over you. Unlikely to use mr. memory again, but I'm sure he wont care cos he's got another 1,499,999 customers.
Edit: In fairness to mr. memory, they did come back to me quickly. They advised that the
delay was down to the carrier on account of weather conditions and I'm happy to accept that explanation.

14 February 2013

Reply from Mr Memory

Good Afternoon Denis,


We appreciate your recent review regarding your order.

I am very sorry to hear your order took 10 days to arrive by Airmail.

I am pleased to hear you have now received your package, as discussed yesterday we would have resent your order if you had still not received it by the end of business tomorrow afternoon.

Our Support Department have been in touch with Royal Mail and they have stated due to weather conditions & other factors they have had delays with their international shipments.

I apologise for any inconvenience this may have caused.


Best Regards
Kerry Harnes - Assistant Head of Sales

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Denis
Reviewer
United Kingdom

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