Saw on phone compare websites they offered a bit more then most places so decided to go with them - big mistake. Send them a good condition iphone which they offered £120 for. After a week and half I noticed no money had been paid in. Checked my account on their site and apparently the phone had excessive wear and I had accepted an offer for £42!! Called them up and they instantly raised offer to £100 (which was less then other sites) but I accepted because I was looking for a quick payment. Week later still no money called them up again and apparently the money was being processed and would be in Friday at the latest. 6 days later I have only just received the payment.
Also when you try and ring them (which undoubtedly you will have to) and all agents are busy (fobbing people off with payment processing stories) the line just cuts off with no option to hold on.
Maybe they should spend a little less time copying and pasting "sorry you've had a bad experience we are looking in to this" on review sites and a little more time actually paying people.
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