MRS J RAWLINGSON´s profile

Reviews (1)

Gltc

A disappointing purchase

This looked good on line and was advertised as being appropriate for both indoor and outdoor use. However, there is no way this is suitable to use outdoors. I have had to go out and purchase a brush and varnish to enable it to be whether proofed, and it's really fiddly to paint too. It is made from very soft untreated wood and the poles go in wonky. Really disappointing. I hazard a guess my first and last purchase from GLTC. Or not so Great as the case maybe.

14 February 2013

Reply from www.gltc.co.uk

We are so sorry to hear that you were not completely satisfied with the boot rack. It is only intended for use indoors but if you are not happy with it then please do return it under our no quibble money back guarantee. You can find details of our free returns service at gltc.co.uk/returns where you can choose from using our freepost returns service through Royal Mail, collect+ or a free carrier collection. We will happily refund you for the boot rack or provide you with an alternative item depending on what you'd prefer. We want to ensure you are completely satisfied with every purchase made from GLTC.

Best wishes
GLTC

MRS J RAWLINGSON´s profile

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MRS J RAWLINGSON
Reviewer
United Kingdom

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