Melissa livings´ profile

Reviews (1)

Wowcher

Kindergarten stage!

After doing my first few wowcher deals I'm still unsure on weather I'm receiving them all or not? I've received some and that was very prompt and easy but the other half I still have not received although I have paid for them, I've had codes that don't work and made numerous phone calls that no one on the other end seems to know what to do plus emails that have not been replied to? I seem to be the one now who's out of pocket?! Needs to be made more clear and for yourselves to work in partnership with the company's that are doing the deals instead of us being shoved from pillar to post! Sorry if its comes across rude but I just need to make my point.

15 February 2013

Reply from wowcher.co.uk

Good Morning Melissa,

Thank you for your feedback and we are sorry to hear that you have not yet received some of your items.

We do respond to all emails however it is currently taking up to 7 days to reply to emails.

It seems that your call was taken by our overflow messaging team, your details have been passed to our agents who will be in touch later today.

Kind Regards

Wowcher

Melissa livings´ profile

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Melissa livings
Reviewer
United States

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