Gary Hutchinson´s profile

Reviews (2)

OFFTEK

Good product, good delivery and good service.

I got everything I needed from this company in one easy step.

Redhillappliances

Dreadful. Really, really shockingly appalling and rude

I have to say that the one star is a complete exaggeration as I can only describe this company as disgraceful. We ordered 3 kitchen appliances from them and were given a delivery schedule of 7-10 working days. They refused to accept our early order as they did not want these appliances to 'hang around' in their storage area. It took the best part of five weeks (25 working days) to get all of our appliances from them which started to appear after 18 days and came in three separate deliveries. This company never contacted us to give us any information as to why we haven't had our order and when our order was due and despite many phone calls from us to ascertain the exact status of our order we never received any phone calls or emails back from them. On five occasions I requested to speak to a director/manager of the company but none of them could be bothered to ring me. During one of my phone calls when I was simply trying to get a rough idea of what day & time my hob was likely to be turning up at my house I was told by one of their staff "you're getting it this afternoon. What is your problem?" Their communications with us were absolutely disgusting. This is the worst and rudest company I have ever had the mis-pleasure of dealing with. Do yourselves a favour, spend a few quid more and go to a decent outlet.

Gary Hutchinson´s profile

profile image of Gary Hutchinson
Gary Hutchinson
Reviewer
1966
United Kingdom

About