I sent in three handsets to Cash4Phones as the prices they were offering seemed very good, two of the handsets were fairly old and scuffed so i expected the price to be lower than offered which it was, however I sent a blackberry bold 9780 in mint condition almost fresh out of the box, they had offered me almost £70 online but then offered me £24.80 stating "excessive wear and tear" It took me days to get a response out of them once I had disputed it and eventually got the full price offered. I sent the handsets signed for recorded delivery, the parcel was received by Cash4Phones on the 12-04-2013, I am still awaiting payment from them and have been told after a week of trying to contact them that I will receive it by the 03-05-2013! so not the "QUICK AND EASY SERVICE" as stated by the website. Use [external reference] or a more recognized company as I know them to be much better all round!
Ordered a "deluxe" fairytale love bouquet of flowers with a heart shaped balloon for my girlfriend to be delivered to her work place.
The flowers arrived and were not deluxe by any means,
The image clearly displayed big blossoming roses for the basic bouquet so as I ordered the deluxe I thought you would get a few more!
However, the quantity was not the issue, considering I paid extra on top of the original cost of the flowers to upgrade to "deluxe" I am very disappointed, the roses were so small they looked like closed carnations and the nice heart shaped ballon that I paid an extra £7 for did not even get delivered with the flowers!
It is ridiculous that in this day and age you cannot even call a company to raise your concerns, you send an email that gets ignored!
Steer clear of buying from Serenata Flowers and stick with local florists, it may cost a little extra but the quality and service definitely will shine through!
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